PRIVACY POLICY

1. INTRODUCTION

1.1 This Privacy Policy (“Policy”) explains how Katraj Dairy (Pune Zillha Sahakari Dudh Utpadak Sangh Limited.) (“Katraj Dairy”, “we”, “us”, or “our”) collects, processes, and protects information of users (“Bidders”, “Vendors”, or “you”) who access the e‑tendering platform available at www.katrajdairy.com.

1.2 The Policy is intended to ensure transparency in data handling practices and compliance with the Information Technology Act, 2000 and applicable rules on data protection in India.

2. COLLECTION OF INFORMATION

2.1 Information Provided by Users

2.1.1 During registration, we collect user data including organization name, contact details, business registration numbers, and authorized representative details.

2.1.2 Users may also provide financial, technical, or qualification documents as part of tender participation.

2.2 Automatically Collected Information

3.1 Katraj Dairy processes collected data for the following purposes:

3.1.1 To verify user identity and enable participation in tenders.

3.1.2 To communicate bid notifications, clarifications, and updates.

3.1.3 To maintain audit trails and ensure system integrity.

3.1.4 To comply with legal and regulatory requirements.

3. PURPOSE OF DATA PROCESSING

4.1 In case of arithmetic discrepancies between unit price and total price, the unit price shall prevail.

4.2 Bidders must review all calculations before final submission to avoid rejection.

4. DATA SHARING AND DISCLOSURE

4.1 Personal or business data may be shared with:

4.1.1 Government agencies or regulatory authorities as required by law.

4.1.2 Third‑party service providers (such as IT or audit firms) bound by confidentiality obligations.

4.2 We do not sell or lease user data to any commercial entity.

5. SECURITY OF INFORMATION

5.1 Katraj Dairy employs administrative, technical, and organizational safeguards to prevent unauthorized access, loss, or misuse of user information.

5.2 Despite reasonable precautions, users acknowledge that electronic transmission over the internet may not be completely secure.

6. DATA RETENTION

6.1 User information is retained for as long as necessary to fulfill tendering, auditing, or statutory obligations.

6.2 Upon expiration of the retention period, records are securely deleted or anonymized.

7. USER RIGHTS

7.1 Users may request correction or deletion of their data by contacting katrajmilk@gmail.com.

7.2 Requests will be processed in accordance with applicable legal provisions.

8. POLICY AMENDMENTS

8.1 Katraj Dairy reserves the right to modify or update this Policy periodically. The latest version will be posted on the Portal.